Shipping Details & Return Policy
Orders will ship within 1-3 business days. Orders containing pre-order items will ship when your pre-order item is stocked, please review the listing for the estimated stock date. Please understand that some shipping carriers continue to experience delays and this factor is unfortunately completely out of our control.
We are working hard and diligently to get orders out as fast as possible but continue to take extra precautions in the packaging, shipping & handling of orders. We appreciate the continued support of our small business.RETURNS
We understand that some items may not work out for you, and we strive to make our return policy more flexible while still asking that our customers understand that we are a small business in an Amazon world.
When returning an item, please take note of the following:
- To complete any returns or exchanges, we require a receipt or proof of purchase (order number).
- If your hat arrives damaged or defective please email firstname.lastname@example.org within 14 days to receive a replacement. Hats must be unworn, unaltered with tags still attached.
- For general returns & exchanges, the original shipping charge will not be refunded. The customer is responsible for return shipping any returns or items approved for an exchange.
- Upon receiving your unused/unworn return, store credit will be issued. Store credit may be used for a different size or completely different item. Store credit never expires.
- Returns or exchanges must be postmarked within 14 days of the original delivery date, unless you purchase Seel Return Assurance.
- All close-out items or special sales with a discount of over 30% are not eligible for returns, with the exception of damaged items.
- Gift cards are non-refundable
- Please email email@example.com with specific details so that we may assist you with your request
The Tiny Trucker Co. Team